2. What are my options if I’m not happy with the work or fees?

Don’t release payment — your money stays protected in Escrow Shield while we resolve it.

Before releasing payment (best option):

1. Open the job → Help → Report an issue
2. We pause the payout and investigate
3. Options: fix/redo, price adjustment, partial or full refund, or a replacement pro

After releasing payment:

1. Open the job → Receipt → Get help
2. We review chat history, photos, and scope
3. Options: return visit, partial refund/credit, or other remedies on a case-by-case basis

Fee questions: All fees are shown upfront at checkout. If something looks wrong (duplicate charge, amount mismatch), contact Support and we’ll audit and correct immediately.

New to AllBetter? Post your job and compare bids at allbetterapp.com/homeowners, or download AllBetter HomeFix for iOS or Android.

Still need help? Contact Support →