1. Does the customer have my name or address when I bid on a job?

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Customers see your business name and profile — but not your personal home address.

What customers see when you bid:

  • Your business/display name
  • Your profile photo and bio
  • Ratings and reviews
  • ID-Verified and Background Check badges
  • Your general service area

What stays private:

  • Your personal home address
  • Your phone number (unless you choose to share it)
  • Your government ID and financial details

After the customer hires you, they share their service address with you — not the other way around.

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Next: 2. If I send a text message to a customer, do they receive my phone number? Or work address?