Customers can’t reverse a payment after they’ve approved your work.
Here’s how the escrow system protects you:
- Before approval: The customer’s funds sit in Escrow Shield. They can raise an issue, and AllBetter mediates.
- After approval: Once the customer taps Release Payment, the transaction is complete. The funds are yours.
If a dispute is raised before approval: AllBetter reviews chat logs, photos, and the original scope. We mediate a fair outcome — which may include full payment, partial payment, or a redo.
Your protection: Always keep communication in-app and document your work with photos. This gives our team a clear record if any dispute arises.
Looking for work? See how pros win jobs on AllBetter at allbetterapp.com/provider, or download AllBetter JobPro for iOS or Android.
Still need help? Contact Support →