7. How do I see my customer reviews, and can I delete a bad review?

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Reviews are permanent — but you can respond to them and report violations.

Where to see reviews: Open the app → Profile → Reviews

Can you delete a review? No — honest reviews can’t be removed. They help the community make informed decisions. However, you can:

  • Reply to any review with your perspective — customers and future clients see your response
  • Report reviews that are false, abusive, or violate guidelines — tap ⋯ → Report and our team will review and may remove it

Pro tip: The best defense against bad reviews is consistent quality work, clear communication, and punctuality. A strong track record of 5-star reviews will outweigh any occasional negative one.

Looking for work? See how pros win jobs on AllBetter at allbetterapp.com/provider, or download AllBetter JobPro for iOS or Android.

Still need help? Contact Support →

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