No — all messaging happens inside the app. Your phone number and address are never exposed.
AllBetter’s in-app chat keeps your personal contact info private. The customer sees your messages, profile name, and ratings — nothing more.
When is your info shared?
- Before hiring: Only your profile and bid details are visible
- After hiring: The customer’s service address is shared with you so you can plan the job. Your personal address is never shared.
Keep all communication in-app for full protection and a complete record in case of disputes.
Looking for work? See how pros win jobs on AllBetter at allbetterapp.com/provider, or download AllBetter JobPro for iOS or Android.
Still need help? Contact Support →