3. What do I do if I don’t feel safe with the selected contractor?

If you feel unsafe, stop the job immediately.

In an emergency: Call 911 first. Then report in-app.

For non-emergency concerns:

1. Open the job → Help → Report an issue
2. We’ll hold your escrow funds and review the situation
3. We can replace the pro, cancel the job, or escalate as needed

Your money is protected. Escrow Shield holds your payment until the issue is fully resolved. Keep all communication in-app so our support team has a complete record.

New to AllBetter? Post your job and compare bids at allbetterapp.com/homeowners, or download AllBetter HomeFix for iOS or Android.

Still need help? Contact Support →