6. Can a customer hire me outside of the AllBetter app?

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Technically yes, but it’s against our Terms of Service — and it puts both of you at risk.

What you lose by going off-platform:

  • Escrow Shield — no payment protection if the customer doesn’t pay
  • Dispute resolution — AllBetter can’t mediate if something goes wrong
  • Digital receipts — no paper trail for warranties or taxes
  • Your account — off-platform transactions can lead to account deactivation

Better option: Use AllBetter Field to manage your own customers, send invoices, and collect payments — all through the platform. You get the business tools of an off-platform relationship with the protection of AllBetter.

Looking for work? See how pros win jobs on AllBetter at allbetterapp.com/provider, or download AllBetter JobPro for iOS or Android.

Still need help? Contact Support →

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