Absolutely — and we encourage it. Use in-app chat to verify who you’re hiring before you commit.
What you can ask for:
- License number and trade certification
- Insurance certificate (COI) or proof of bond
- Business name and address
- Photos of past completed work
- Who will physically be on-site
- Estimated arrival window
Trust signals to look for: Every AllBetter pro goes through Stripe Identity verification. Look for the ID-Verified badge and optional Background Check badge on their profile.
Pro tip: Keep all chat and payments in-app. Escrow Shield protects you only when you stay on the platform.
New to AllBetter? Post your job and compare bids at allbetterapp.com/homeowners, or download AllBetter HomeFix for iOS or Android.
Still need help? Contact Support →