6. How do I report a nasty, unpleasant, or suspicious customer or their profile on the AllBetter app?

Use the in-app Report feature — we take every report seriously.

How to report:

1. Open the job or the customer’s profile
2. Tap ⋯ (More) → Report
3. Describe the issue — include screenshots if possible

What we do:

• Every report is reviewed manually by our team
• We may pause the customer’s account during investigation
• If escrow funds are involved, they’re held safely until resolution
• We can cancel the job, reassign, or take further action as needed

Feel unsafe? Call 911 first. Then report in-app so we have a record.

Looking for work? See how pros win jobs on AllBetter at allbetterapp.com/provider, or download AllBetter JobPro for iOS or Android.

Still need help? Contact Support →