7. Can I hire a contractor outside of the AllBetter app?

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No — and here’s why that protects you.

All hiring and payments must stay in-app per our Terms of Service. Going off-platform means you lose:

  • Escrow Shield — your payment protection disappears
  • Dispute resolution — we can’t help if something goes wrong
  • Digital receipts — no paper trail for warranty claims or taxes
  • Support access — our team can’t intervene

Off-platform transactions can also lead to account deactivation for both parties.

Bottom line: Keep chat and payments in the app. That’s how we protect you end-to-end.

New to AllBetter? Post your job and compare bids at allbetterapp.com/homeowners, or download AllBetter HomeFix for iOS or Android.

Still need help? Contact Support →

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