7. How do I report a terrible, unprofessional, or suspicious contractor or their profile on the AllBetter app?

Use the in-app Report button — we take every report seriously.

How to report:

1. Open the job or the contractor’s profile
2. Tap ⋯ (More) → Report
3. Describe the issue — attach photos if possible

What happens next:

• We review every report manually
• The pro’s account may be paused during investigation
• We can re-verify IDs and licenses, replace the pro, or address payment issues through Escrow
• If funds are in escrow, they’re held safely until the issue is resolved

Feel unsafe? Call 911 first, then report in-app.

New to AllBetter? Post your job and compare bids at allbetterapp.com/homeowners, or download AllBetter HomeFix for iOS or Android.

Still need help? Contact Support →