Question 1

Do I pay a fee for using the AllBetter app?

Accepted Answer

Posting a job and comparing bids is free. A small service fee is added only when you release payment from escrow for a completed job.

Question 2

Is it safe to link my credit card on AllBetter?

Accepted Answer

Yes. AllBetter uses Stripe, the same payment processor trusted by Amazon, Shopify, and Lyft. Your card details are encrypted and stored by Stripe.

Question 3

How does AllBetter Escrow Shield protect my money?

Accepted Answer

Your payment is held securely in escrow. The contractor only gets paid after you approve the completed work. If there is a dispute, AllBetter mediates.

Question 4

How do I post a job on AllBetter?

Accepted Answer

Open the AllBetter HomeFix app, tap Post a Job, select the category, describe the work, add photos, set your budget, and submit. Local contractors will start bidding within minutes.

Question 5

How do I know if a contractor is bonded and insured?

Accepted Answer

Check the contractor profile for credentials. AllBetter requires Stripe Identity verification, and contractors can upload proof of bonding, insurance, and licensing.

Question 6

How do I delete my AllBetter account?

Accepted Answer

Open the app, go to Profile, Settings, Account, Delete Account. Confirm your decision. Account deletion is permanent and removes all personal data.

Question 7

How do contractors get paid on AllBetter?

Accepted Answer

After the homeowner approves the completed work, AllBetter releases funds from Escrow Shield to your linked bank account via Stripe. Standard payouts arrive in 2-3 business days.

Question 8

Do contractors pay a fee to use AllBetter?

Accepted Answer

There is no subscription to browse and bid. AllBetter takes a small service fee only when you get paid for a completed job.

Question 9

What is AllBetter Field Software?

Accepted Answer

AllBetter Field is an all-in-one business management platform for home service professionals. It includes CRM, quoting, invoicing, payment collection, employee tracking, and dispatch tools.

Question 10

How much does AllBetter Field Software cost?

Accepted Answer

AllBetter Field starts with a free 30-day trial. Plans: Starter at $29/month, Growth at $59/month, and Pro at $129/month.

Question 11

How do I cancel my AllBetter Field subscription?

Accepted Answer

Cancel through the App Store, Google Play Store, or account settings on the web. You keep access until your current billing period ends.

Question 12

Does AllBetter protect my personal information?

Accepted Answer

Yes. Your home address and phone number are never shared when you post or bid. AllBetter uses in-app messaging to keep personal details private.

Question 13

How does AllBetter referral program work?

Accepted Answer

Share your unique referral link. When someone signs up and completes their first transaction, you earn a referral reward. No limit on referrals.

Question 14

Can I use AllBetter Field on multiple devices?

Accepted Answer

Yes. AllBetter Field works on any smartphone or tablet. Your data syncs in real time across all devices with no device limit.

Question 15

How do I create an invoice with AllBetter Field?

Accepted Answer

Open Business Tools, tap Invoices, tap the plus icon, select a customer, add line items, set a due date, and tap Send. Customers pay online via Stripe.

Topics: Payments & Disputes (Homeowner)

1. How do I approve the completed work?

What If the Contractor Doesn’t Show Up or the Work Goes Wrong?

2. What are my options if I’m not happy with the work or fees?

3. What do I do if I don’t feel safe with the selected contractor?

4. How soon does my money go to the contractor?

5. Can I stop payment on a disputed job?

6. How do I update my payment method?

7. Can I hire a contractor outside of the AllBetter app?

8. Does the selected contractor review me? Where can I see their review, and can I delete a bad review?