{"id":1324,"date":"2025-05-17T15:58:42","date_gmt":"2025-05-17T15:58:42","guid":{"rendered":"https:\/\/allbetterapp.com\/help\/?post_type=kb&#038;p=1324"},"modified":"2026-07-24T16:33:26","modified_gmt":"2026-07-24T16:33:26","slug":"understanding-the-optional-criminal-background-check-fee","status":"publish","type":"kb","link":"https:\/\/allbetterapp.com\/help\/kb\/understanding-the-optional-criminal-background-check-fee\/","title":{"rendered":"Understanding the Optional Criminal Background Check Fee"},"content":{"rendered":"<p><strong>The $25 criminal background check is optional \u2014 it&#8217;s a competitive advantage, not a requirement.<\/strong><\/p>\n<p><strong>Key details:<\/strong><\/p>\n<ul>\n<li><strong>Completely optional<\/strong> \u2014 you choose whether to opt in<\/li>\n<li><strong>Cost: $25<\/strong> \u2014 one-time, non-refundable (as stated in our Terms of Service and during checkout)<\/li>\n<li><strong>Processed by a third party<\/strong> \u2014 AllBetter does not conduct the check directly<\/li>\n<li><strong>Result:<\/strong> A <strong>Background Check badge<\/strong> appears on your profile<\/li>\n<\/ul>\n<p><strong>Why pros choose it:<\/strong> Customers actively filter for pros with background checks. The badge builds instant trust, increases your visibility in search results, and helps you win more bids \u2014 especially for jobs inside homes.<\/p>\n<p><strong>Important:<\/strong> The fee is final and non-refundable. This is clearly communicated during the checkout process before you proceed.<\/p>\n<p><strong>Questions?<\/strong> Review our <a href=\"https:\/\/allbetterapp.com\/terms-2\/\" target=\"_blank\" rel=\"noopener\">Terms of Service<\/a> or contact support.<\/p>\n<p class=\"ab-kb-cta\"><strong>Looking for work?<\/strong> See how pros win jobs on AllBetter at <a href=\"https:\/\/allbetterapp.com\/provider\/\">allbetterapp.com\/provider<\/a>, or download AllBetter JobPro for <a href=\"https:\/\/apps.apple.com\/us\/app\/allbetter-jobpro-no-lead-fees\/id1098610244\">iOS<\/a> or <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.ChoreRelief.Provider\">Android<\/a>.<\/p>\n<p><strong>Still need help?<\/strong> <a href=\"https:\/\/allbetterapp.com\/contact-us\/\" target=\"_blank\" rel=\"noopener\">Contact Support \u2192<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The $25 criminal background check is optional \u2014 it&#8217;s a competitive advantage, not a requirement. Key details: Completely optional \u2014 you choose whether to opt in Cost: $25 \u2014 one-time, non-refundable (as stated in our Terms of Service and during checkout) Processed by a third party \u2014 AllBetter does not conduct the check directly Result: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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