{"id":486,"date":"2021-12-28T13:01:12","date_gmt":"2021-12-28T13:01:12","guid":{"rendered":"https:\/\/help.allbetterapp.com\/?post_type=kb&#038;p=486"},"modified":"2026-07-24T16:35:04","modified_gmt":"2026-07-24T16:35:04","slug":"6-can-i-ask-bidders-questions-about-their-identity-security","status":"publish","type":"kb","link":"https:\/\/allbetterapp.com\/help\/kb\/6-can-i-ask-bidders-questions-about-their-identity-security\/","title":{"rendered":"6.\tCan I ask bidders questions about their identity\/security?"},"content":{"rendered":"<p><strong>Absolutely \u2014 and we encourage it.<\/strong> Use in-app chat to verify who you&#8217;re hiring before you commit.<\/p>\n<p><strong>What you can ask for:<\/strong><\/p>\n<ul>\n<li>License number and trade certification<\/li>\n<li>Insurance certificate (COI) or proof of bond<\/li>\n<li>Business name and address<\/li>\n<li>Photos of past completed work<\/li>\n<li>Who will physically be on-site<\/li>\n<li>Estimated arrival window<\/li>\n<\/ul>\n<p><strong>Trust signals to look for:<\/strong> Every AllBetter pro goes through <strong>Stripe Identity verification<\/strong>. Look for the <strong>ID-Verified<\/strong> badge and optional <strong>Background Check<\/strong> badge on their profile.<\/p>\n<p><strong>Pro tip:<\/strong> Keep all chat and payments in-app. Escrow Shield protects you only when you stay on the platform.<\/p>\n<p class=\"ab-kb-cta\"><strong>New to AllBetter?<\/strong> Post your job and compare bids at <a href=\"https:\/\/allbetterapp.com\/homeowners\/\">allbetterapp.com\/homeowners<\/a>, or download AllBetter HomeFix for <a href=\"https:\/\/apps.apple.com\/us\/app\/allbetter-homefix-home-repair\/id1098609798\">iOS<\/a> or <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.ChoreRelief.Customer\">Android<\/a>.<\/p>\n<p><strong>Still need help?<\/strong> <a href=\"https:\/\/allbetterapp.com\/contact-us\/\" target=\"_blank\" rel=\"noopener\">Contact Support \u2192<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Absolutely \u2014 and we encourage it. Use in-app chat to verify who you&#8217;re hiring before you commit. What you can ask for: License number and trade certification Insurance certificate (COI) or proof of bond Business name and address Photos of past completed work Who will physically be on-site Estimated arrival window Trust signals to look [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"kbtopic":[14],"kbtag":[],"class_list":["post-486","kb","type-kb","status-publish","hentry","kbtopic-posting-jobs"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Secure Bidding: AllBetter Identity FAQs<\/title>\n<meta name=\"description\" content=\"Learn how to ask bidders questions about identity and security on Allbetter. Ensure safe transactions with our guidelines. - Allbetter\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/allbetterapp.com\/help\/kb\/6-can-i-ask-bidders-questions-about-their-identity-security\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Secure Bidding: AllBetter Identity FAQs\" \/>\n<meta property=\"og:description\" content=\"Learn how to ask bidders questions about identity and security on Allbetter. 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