{"id":502,"date":"2021-12-28T13:03:13","date_gmt":"2021-12-28T13:03:13","guid":{"rendered":"https:\/\/help.allbetterapp.com\/?post_type=kb&#038;p=502"},"modified":"2026-07-24T16:34:54","modified_gmt":"2026-07-24T16:34:54","slug":"5-send-photos-and-videos-does-all-better-store-them-are-the-contractors-able-to-save-them","status":"publish","type":"kb","link":"https:\/\/allbetterapp.com\/help\/kb\/5-send-photos-and-videos-does-all-better-store-them-are-the-contractors-able-to-save-them\/","title":{"rendered":"5.\tSending photos and videos, does All Better store them? Are the contractors able to save them?"},"content":{"rendered":"<p><strong>Yes, AllBetter stores your media securely \u2014 but anyone can screenshot their own device.<\/strong><\/p>\n<p><strong>Who sees your photos:<\/strong><\/p>\n<ul>\n<li>Matched bidders and your hired pro can view your job media inside the app<\/li>\n<li>Media is <strong>never shared publicly<\/strong><\/li>\n<\/ul>\n<p><strong>Privacy tips:<\/strong><\/p>\n<ul>\n<li>Don&#8217;t upload private documents (IDs, mail, bank statements)<\/li>\n<li>Crop or blur personal info before uploading<\/li>\n<li>Share access codes only with your hired pro in the job notes<\/li>\n<\/ul>\n<p class=\"ab-kb-cta\"><strong>New to AllBetter?<\/strong> Post your job and compare bids at <a href=\"https:\/\/allbetterapp.com\/homeowners\/\">allbetterapp.com\/homeowners<\/a>, or download AllBetter HomeFix for <a href=\"https:\/\/apps.apple.com\/us\/app\/allbetter-homefix-home-repair\/id1098609798\">iOS<\/a> or <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.ChoreRelief.Customer\">Android<\/a>.<\/p>\n<p><strong>Still need help?<\/strong> <a href=\"https:\/\/allbetterapp.com\/contact-us\/\" target=\"_blank\" rel=\"noopener\">Contact Support \u2192<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Yes, AllBetter stores your media securely \u2014 but anyone can screenshot their own device. Who sees your photos: Matched bidders and your hired pro can view your job media inside the app Media is never shared publicly Privacy tips: Don&#8217;t upload private documents (IDs, mail, bank statements) Crop or blur personal info before uploading Share [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"kbtopic":[16],"kbtag":[],"class_list":["post-502","kb","type-kb","status-publish","hentry","kbtopic-privacy-security"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>AllBetter: Photo &amp; 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