{"id":640,"date":"2021-12-29T11:42:02","date_gmt":"2021-12-29T11:42:02","guid":{"rendered":"https:\/\/help.allbetterapp.com\/?post_type=kb&#038;p=640"},"modified":"2026-07-24T16:34:17","modified_gmt":"2026-07-24T16:34:17","slug":"6-can-i-ask-customers-questions-about-the-job","status":"publish","type":"kb","link":"https:\/\/allbetterapp.com\/help\/kb\/6-can-i-ask-customers-questions-about-the-job\/","title":{"rendered":"6.\tCan I ask customers questions about the job?"},"content":{"rendered":"<p><strong>Yes \u2014 asking smart questions is one of the best ways to win jobs.<\/strong><\/p>\n<p>Use in-app chat to get clarity before you bid or after. Great questions include:<\/p>\n<ul>\n<li>&#8220;Can you send a photo from a different angle?&#8221;<\/li>\n<li>&#8220;How old is the [fixture\/system\/structure]?&#8221;<\/li>\n<li>&#8220;Is there parking or access to the work area?&#8221;<\/li>\n<li>&#8220;Have you had this issue repaired before?&#8221;<\/li>\n<\/ul>\n<p><strong>Why it helps:<\/strong> Customers see detailed questions as a sign of expertise. You will look organized, thorough, and professional \u2014 which directly translates to more job awards and higher bids accepted.<\/p>\n<p class=\"ab-kb-cta\"><strong>Looking for work?<\/strong> See how pros win jobs on AllBetter at <a href=\"https:\/\/allbetterapp.com\/provider\/\">allbetterapp.com\/provider<\/a>, or download AllBetter JobPro for <a href=\"https:\/\/apps.apple.com\/us\/app\/allbetter-jobpro-no-lead-fees\/id1098610244\">iOS<\/a> or <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.ChoreRelief.Provider\">Android<\/a>.<\/p>\n<p><strong>Still need help?<\/strong> <a href=\"https:\/\/allbetterapp.com\/contact-us\/\" target=\"_blank\" rel=\"noopener\">Contact Support \u2192<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Yes \u2014 asking smart questions is one of the best ways to win jobs. Use in-app chat to get clarity before you bid or after. Great questions include: &#8220;Can you send a photo from a different angle?&#8221; &#8220;How old is the [fixture\/system\/structure]?&#8221; &#8220;Is there parking or access to the work area?&#8221; &#8220;Have you had this [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"kbtopic":[25],"kbtag":[],"class_list":["post-640","kb","type-kb","status-publish","hentry","kbtopic-reviewing-jobs-contractor"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Can I Ask Customers Questions About the Job? - Allbetter<\/title>\n<meta name=\"description\" content=\"Discover if it&#039;s appropriate to ask customers questions about their job on Allbetter. 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