{"id":650,"date":"2021-12-29T11:45:28","date_gmt":"2021-12-29T11:45:28","guid":{"rendered":"https:\/\/help.allbetterapp.com\/?post_type=kb&#038;p=650"},"modified":"2026-07-24T16:34:12","modified_gmt":"2026-07-24T16:34:12","slug":"1-does-the-customer-have-my-name-or-address-when-i-bid-on-a-job","status":"publish","type":"kb","link":"https:\/\/allbetterapp.com\/help\/kb\/1-does-the-customer-have-my-name-or-address-when-i-bid-on-a-job\/","title":{"rendered":"1.\tDoes the customer have my name or address when I bid on a job?"},"content":{"rendered":"<p><strong>Customers see your business name and profile \u2014 but not your personal home address.<\/strong><\/p>\n<p><strong>What customers see when you bid:<\/strong><\/p>\n<ul>\n<li>Your business\/display name<\/li>\n<li>Your profile photo and bio<\/li>\n<li>Ratings and reviews<\/li>\n<li>ID-Verified and Background Check badges<\/li>\n<li>Your general service area<\/li>\n<\/ul>\n<p><strong>What stays private:<\/strong><\/p>\n<ul>\n<li>Your personal home address<\/li>\n<li>Your phone number (unless you choose to share it)<\/li>\n<li>Your government ID and financial details<\/li>\n<\/ul>\n<p>After the customer hires you, they share <em>their<\/em> service address with you \u2014 not the other way around.<\/p>\n<p class=\"ab-kb-cta\"><strong>Looking for work?<\/strong> See how pros win jobs on AllBetter at <a href=\"https:\/\/allbetterapp.com\/provider\/\">allbetterapp.com\/provider<\/a>, or download AllBetter JobPro for <a href=\"https:\/\/apps.apple.com\/us\/app\/allbetter-jobpro-no-lead-fees\/id1098610244\">iOS<\/a> or <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.ChoreRelief.Provider\">Android<\/a>.<\/p>\n<p><strong>Still need help?<\/strong> <a href=\"https:\/\/allbetterapp.com\/contact-us\/\" target=\"_blank\" rel=\"noopener\">Contact Support \u2192<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customers see your business name and profile \u2014 but not your personal home address. What customers see when you bid: Your business\/display name Your profile photo and bio Ratings and reviews ID-Verified and Background Check badges Your general service area What stays private: Your personal home address Your phone number (unless you choose to share [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"kbtopic":[26],"kbtag":[],"class_list":["post-650","kb","type-kb","status-publish","hentry","kbtopic-privacy-security-contractor"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Bid Confidently with AllBetter: Protect Your Privacy<\/title>\n<meta name=\"description\" content=\"When bidding on jobs through AllBetter, customers do not have access to your name or address. 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