{"id":652,"date":"2021-12-29T11:46:18","date_gmt":"2021-12-29T11:46:18","guid":{"rendered":"https:\/\/help.allbetterapp.com\/?post_type=kb&#038;p=652"},"modified":"2026-07-24T16:34:09","modified_gmt":"2026-07-24T16:34:09","slug":"3-how-important-is-it-that-i-arrive-on-time","status":"publish","type":"kb","link":"https:\/\/allbetterapp.com\/help\/kb\/3-how-important-is-it-that-i-arrive-on-time\/","title":{"rendered":"3.\tHow important is it that I arrive on time?"},"content":{"rendered":"<p><strong>Critical \u2014 punctuality directly impacts your ratings, rebooking rate, and search visibility.<\/strong><\/p>\n<p><strong>What happens when you&#8217;re on time:<\/strong><\/p>\n<ul>\n<li>Higher star ratings from customers<\/li>\n<li>Better visibility in search results<\/li>\n<li>More repeat business and referrals<\/li>\n<\/ul>\n<p><strong>What happens when you&#8217;re late:<\/strong><\/p>\n<ul>\n<li>Lower ratings and fewer future leads<\/li>\n<li>Potential complaints and disputes<\/li>\n<li>Repeated lateness can trigger account review<\/li>\n<\/ul>\n<p><strong>Running behind?<\/strong> Tap <strong>&#8220;On My Way&#8221;<\/strong> in the job card and message the customer immediately with an updated ETA. Customers appreciate transparency \u2014 a quick heads-up can save a 5-star review.<\/p>\n<p class=\"ab-kb-cta\"><strong>Looking for work?<\/strong> See how pros win jobs on AllBetter at <a href=\"https:\/\/allbetterapp.com\/provider\/\">allbetterapp.com\/provider<\/a>, or download AllBetter JobPro for <a href=\"https:\/\/apps.apple.com\/us\/app\/allbetter-jobpro-no-lead-fees\/id1098610244\">iOS<\/a> or <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.ChoreRelief.Provider\">Android<\/a>.<\/p>\n<p><strong>Still need help?<\/strong> <a href=\"https:\/\/allbetterapp.com\/contact-us\/\" target=\"_blank\" rel=\"noopener\">Contact Support \u2192<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Critical \u2014 punctuality directly impacts your ratings, rebooking rate, and search visibility. What happens when you&#8217;re on time: Higher star ratings from customers Better visibility in search results More repeat business and referrals What happens when you&#8217;re late: Lower ratings and fewer future leads Potential complaints and disputes Repeated lateness can trigger account review Running [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"kbtopic":[26],"kbtag":[],"class_list":["post-652","kb","type-kb","status-publish","hentry","kbtopic-privacy-security-contractor"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Arrive On Time: Why It&#039;s Crucial | Allbetter<\/title>\n<meta name=\"description\" content=\"Discover why arriving on time is crucial at AllBetter. 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