{"id":673,"date":"2021-12-29T11:51:30","date_gmt":"2021-12-29T11:51:30","guid":{"rendered":"https:\/\/help.allbetterapp.com\/?post_type=kb&#038;p=673"},"modified":"2026-07-24T16:33:59","modified_gmt":"2026-07-24T16:33:59","slug":"7-how-do-i-see-my-customer-reviews-and-can-i-delete-a-bad-review","status":"publish","type":"kb","link":"https:\/\/allbetterapp.com\/help\/kb\/7-how-do-i-see-my-customer-reviews-and-can-i-delete-a-bad-review\/","title":{"rendered":"7.\tHow do I see my customer reviews, and can I delete a bad review?"},"content":{"rendered":"<p><strong>Reviews are permanent \u2014 but you can respond to them and report violations.<\/strong><\/p>\n<p><strong>Where to see reviews:<\/strong> Open the app \u2192 <strong>Profile \u2192 Reviews<\/strong><\/p>\n<p><strong>Can you delete a review?<\/strong> No \u2014 honest reviews can\u2019t be removed. They help the community make informed decisions. However, you <em>can<\/em>:<\/p>\n<ul>\n<li><strong>Reply<\/strong> to any review with your perspective \u2014 customers and future clients see your response<\/li>\n<li><strong>Report<\/strong> reviews that are false, abusive, or violate guidelines \u2014 tap <strong>\u22ef \u2192 Report<\/strong> and our team will review and may remove it<\/li>\n<\/ul>\n<p><strong>Pro tip:<\/strong> The best defense against bad reviews is consistent quality work, clear communication, and punctuality. A strong track record of 5-star reviews will outweigh any occasional negative one.<\/p>\n<p class=\"ab-kb-cta\"><strong>Looking for work?<\/strong> See how pros win jobs on AllBetter at <a href=\"https:\/\/allbetterapp.com\/provider\/\">allbetterapp.com\/provider<\/a>, or download AllBetter JobPro for <a href=\"https:\/\/apps.apple.com\/us\/app\/allbetter-jobpro-no-lead-fees\/id1098610244\">iOS<\/a> or <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.ChoreRelief.Provider\">Android<\/a>.<\/p>\n<p><strong>Still need help?<\/strong> <a href=\"https:\/\/allbetterapp.com\/contact-us\/\" target=\"_blank\" rel=\"noopener\">Contact Support \u2192<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Reviews are permanent \u2014 but you can respond to them and report violations. Where to see reviews: Open the app \u2192 Profile \u2192 Reviews Can you delete a review? No \u2014 honest reviews can\u2019t be removed. They help the community make informed decisions. However, you can: Reply to any review with your perspective \u2014 customers [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"kbtopic":[27],"kbtag":[],"class_list":["post-673","kb","type-kb","status-publish","hentry","kbtopic-payment-completed-jobs-security-contractor"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>AllBetter- View &amp; Manage Customer Reviews<\/title>\n<meta name=\"description\" content=\"Discover how to view and manage customer reviews for AllBetter. 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