{"id":832,"date":"2021-12-30T10:17:15","date_gmt":"2021-12-30T10:17:15","guid":{"rendered":"https:\/\/help.allbetterapp.com\/?post_type=kb&#038;p=832"},"modified":"2026-07-24T16:33:42","modified_gmt":"2026-07-24T16:33:42","slug":"5-what-if-i-need-help-or-app-support","status":"publish","type":"kb","link":"https:\/\/allbetterapp.com\/help\/kb\/5-what-if-i-need-help-or-app-support\/","title":{"rendered":"5.\tWhat if I need help or app support?"},"content":{"rendered":"<p><strong>The fastest way to reach us is through in-app Support chat.<\/strong><\/p>\n<p><strong>How to reach support:<\/strong><\/p>\n<ol>\n<li>Open the app \u2192 <strong>Profile \u2192 Help &amp; Support<\/strong><\/li>\n<li>Tap <strong>Chat with us<\/strong><\/li>\n<li>Describe your issue \u2014 we can see your job details and verify your identity instantly<\/li>\n<\/ol>\n<p><strong>Can\u2019t access the app?<\/strong> Email <a href=\"mailto:hello@allbetterapp.com\">hello@allbetterapp.com<\/a> from your registered email address. For security, we\u2019ll never discuss account details with unverified parties.<\/p>\n<p class=\"ab-kb-cta\"><strong>New to AllBetter?<\/strong> Post your job and compare bids at <a href=\"https:\/\/allbetterapp.com\/homeowners\/\">allbetterapp.com\/homeowners<\/a>, or download AllBetter HomeFix for <a href=\"https:\/\/apps.apple.com\/us\/app\/allbetter-homefix-home-repair\/id1098609798\">iOS<\/a> or <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.ChoreRelief.Customer\">Android<\/a>.<\/p>\n<p><strong>Still need help?<\/strong> <a href=\"https:\/\/allbetterapp.com\/contact-us\/\" target=\"_blank\" rel=\"noopener\">Contact Support \u2192<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The fastest way to reach us is through in-app Support chat. How to reach support: Open the app \u2192 Profile \u2192 Help &amp; Support Tap Chat with us Describe your issue \u2014 we can see your job details and verify your identity instantly Can\u2019t access the app? Email hello@allbetterapp.com from your registered email address. For [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"kbtopic":[13],"kbtag":[],"class_list":["post-832","kb","type-kb","status-publish","hentry","kbtopic-the-all-better-app-set-up"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What if I need help or app support - Allbetter Help<\/title>\n<meta name=\"description\" content=\"Facing issues with the Allbetter app? 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