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Share your unique link, and earn when your referrals qualify. Steps: Open the app → find your Referral link (bottom right of home screen or Profile → Referrals) Share your unique code with anyone We track sign-ups automatically How rewards work: Contractor referrals (Field): Your referral subscribes to a paid O&M Value plan → you […]
3. How do I get paid for my referrals? Read More »
Yes — your referrals aren’t limited by geography. Referring contractors: You can refer pros in any city or country where AllBetter Field and payouts are supported. They download the app and use your referral link. Referring homeowners: They can sign up from anywhere, but posting and hiring works best in areas with active pro coverage
2. Can I refer people who live in another city or country? Read More »
Yes — contractors can earn referral income by referring anyone, including family. Share your unique referral link with friends, family, fellow contractors, or clients. The only rules: The person must be new to AllBetter They must sign up through your link They must complete the qualifying action (paid job or paid Field subscription) No self-referrals
1. Can I refer anyone, including family members? Read More »
Reviews are permanent — but you can respond to them and report violations. Where to see reviews: Open the app → Profile → Reviews Can you delete a review? No — honest reviews can’t be removed. They help the community make informed decisions. However, you can: Reply to any review with your perspective — customers
7. How do I see my customer reviews, and can I delete a bad review? Read More »
Technically yes, but it’s against our Terms of Service — and it puts both of you at risk. What you lose by going off-platform: Escrow Shield — no payment protection if the customer doesn’t pay Dispute resolution — AllBetter can’t mediate if something goes wrong Digital receipts — no paper trail for warranties or taxes
6. Can a customer hire me outside of the AllBetter app? Read More »
Update your bank info in seconds — all data is secured by Stripe. Steps: Open the app → tap the menu at the top of your home screen Go to Bank Account Update your payment details Save changes Security: Your banking information is stored by Stripe (PCI Level 1) — neither AllBetter nor customers can
5. How do I update my bank payment method? Read More »
Customers can’t reverse a payment after they’ve approved your work. Here’s how the escrow system protects you: Before approval: The customer’s funds sit in Escrow Shield. They can raise an issue, and AllBetter mediates. After approval: Once the customer taps Release Payment, the transaction is complete. The funds are yours. If a dispute is raised
4. Can a customer stop payment on a disputed job? Read More »
1–3 business days after the customer approves your work — or minutes with Instant Payouts. The payment timeline: You complete the job and submit for approval The customer has 24 hours to review (most approve faster) Once approved, funds are released from Escrow Standard ACH: 1–3 business days to your bank Instant Payouts: Minutes (enable
3. How soon does my money land in my bank account? Read More »
Work with the customer to resolve the issue — their satisfaction determines your payment release. Best practices: Communicate early — if scope changes during the job, discuss it in-app chat before proceeding Document everything — take photos at each stage of the work Offer solutions — fix/redo, price adjustment, or compromise If you can’t resolve
2. If the customer is not happy with the work or fees, what are my options? Read More »
Document your work in the app — the customer reviews and approves from there. Steps: Take photos of the completed work through the app If the customer is on-site, walk through the job together The customer taps Release Payment in the app when satisfied Funds move from Escrow Shield to your bank account Pro tip:
1. How do I get my work approved after I finish the completed job? Read More »
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